Human Performance Improvement via Human Performance Technology

BPTrends on Human Performance Improvement – July 2009

The organization that has consistently promoted a systematic approach to human performance improvement is ISPI.

They define Human Performance Technology (HPT) as follows:

Human Performance Technology (HPT) uses a wide range of interventions that are drawn from many other disciplines including, behavioral psychology, instructional systems design, organizational development, and human resources management.

As such, it stresses a rigorous analysis of present and desired levels of performance, identifies the causes for the performance gap, offers a wide range of interventions with which to improve performance, guides the change management process, and evaluates the results.

Taken one word at a time, a description of this performance improvement strategy emerges.
– Human: the individuals and groups that make up our organizations
– Performance: activities and measurable outcomes
– Technology: a systematic and systemic approach to solve practical problems

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For the rest of this article and a 7 page PDF of this BPTrends article – which lists an additional 16 articles and columns on the BPTrends site on the topic of HPT – please go here.


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