“Fast Fixes”​ for Workforce Performance Problems

I was chatting with a colleague last week about a workforce performance problem—some employees consistently not doing what they're expected to do—and we wandered into the territory of what I like to call "fast fixes." This is a term I picked up from one of my favorite workforce development consultants, Bob Mager. What Are the … Continue reading “Fast Fixes”​ for Workforce Performance Problems

“We know a lot about organizations; they’re not as mysterious as they seem.” Bill Daniels and the System Four Organization

This weekend—when not washing my hands, obsessing about COVID-19, or re-binge-watching West Wing—I watched the HPT Legacy interview of one of my favorite evidence-based practitioners, Bill Daniels. Check it out. This post contains a brief introduction to Bill and a summary of my favorite part of the interview: his description of System Four organizations. About … Continue reading “We know a lot about organizations; they’re not as mysterious as they seem.” Bill Daniels and the System Four Organization

Lessons from Super-forecasters

I recently found myself caught up in a podcast about predictions and how to become better at making them. Part of my fascination was simply that I enjoyed the content of the show. Part of it was that, to my surprise, I heard some great tips and techniques that spoke directly to my work in … Continue reading Lessons from Super-forecasters