Creating an Innovation Organization

If I'm positing that L&D should be leading innovation, aka informal learning, we need to look at the necessary elements from an evidence-based perspective. That includes practices, but it also includes the beliefs and attitudes towards learning. So one of the important steps is having a good definition and way to assess status. That's what … Continue reading Creating an Innovation Organization

Design for Diversity: Analysis

All too often, students from various cultures (both within a nation or from other nations) are receiving instruction that is developed and delivered by designers or trainers without sufficient awareness of critical cultural traits and their effects on the design or delivery.

Evidence-Based L&D

In my focus on the informal side of learning, last time I talked about how L&D can get started. This time, I want to talk about creating good policies and practices. This includes both the cognitive and learning sciences. It also includes being resistant to unjustified hype, leery of existing practices on a purely legacy … Continue reading Evidence-Based L&D

Should You Forget the Forgetting Curve?

You have been there and you also, like me, rolled your eyes back into your skull when you saw some clever L&D "expert" pull up a pixelated image of the forgetting curve. Why? Apparently, it's the only thing you should show your C-suite to justify more courses or learning events since we forget stuff over a series of hours and days. What is the forgetting curve? It's the pioneering work of eminent German psychologist Hermann Ebbinghaus (1850-1909) on memory retention from 1880 and 1885 for time savings on relearning.

“Everything You Do Is An Intervention”

Consulting is a platform for delivering services. It's not enough to be technically proficient. You need to be fluent in consulting skills.