If I'm positing that L&D should be leading innovation, aka informal learning, we need to look at the necessary elements from an evidence-based perspective. That includes practices, but it also includes the beliefs and attitudes towards learning. So one of the important steps is having a good definition and way to assess status. That's what … Continue reading Creating an Innovation Organization
You are a learning professional in your company. No one knows your skill set, job or processes better than you. Now your boss or the Learning and Development (L&D) department has asked you to give a presentation to business partners. You think to yourself “meh, piece of cake! I just tell people how things work and that should do it.” Think again...
“Dogfooding” is a concept from the product development community that refers to an organization using its own product to test it. This is a way of seeing how products work in real-world situations, developing empathy for the user experience, and working out bugs.
Image Credit: StockSnap Stolovitch & Keeps (2011), in Telling Ain’t Training, provide an extremely helpful, five-step model for creating lessons that works for just about any training program. One of the five essential steps is to provide a rationale, or a what’s in it for me, for the learners. Over the years, in reviewing hundreds … Continue reading Writing the Perfect Hook
Jeanne Hites Anderson In view of the recent demonstrations and counter demonstrations around racism and police brutality, it seems that systematic racism and unconscious bias continue to be a part of our communities and working lives. This is in spite of workplace diversity and inclusion training offered for over thirty years. I suspect the problem … Continue reading Bias and Reflective Facilitation